You, as the NextSMS account holder, pay for failed messages, that is; messages that were not delivered to a contact in your database.

There are two reasons for this:

• The networks charge us for all submissions regardless of the status.
• We expend more resources in handling failed messages as we re-try sending these messages to the network before reporting it as a failed message.

SMS messages sent via our SMS gateway are typically delivered to a mobile phone number within  seconds.

In some cases delivery may take up to 3 minutes depending on the network routing of SMS messages, the number of SMS messages sent in a batch, or other factors. For more information on delivery speed for large volumes, please email Support.

NextSMS terms and conditions state that NextSMS will not intercept, monitor, copy or disclose any User messages or personal information, including the User’s phonebook.

This means that NextSMS is not allowed to disclose the contacts or client lists saved to the NextSMS platform.

Error Code (Hex)Error Code (Decimal)Error NameError Description
4391081Country UndefCountry not defined by admin in master data manager 
43A1082Invalid NetworkNetwork not defined by admin in master data manager 
43B1083Price UndefinedPricing not defined by admin for respective country and network on the primary gateway
43C1084Expired (Loss Protection)Message Undelivered due to Loss Protection policy
43D1085Route UndefRouting not defined by admin for respective country and network
43E1086Failover Route UndefMaster failover not defined by admin for respective country and network
43F1087Failover expiredMessage Undelivered due to Loss Protection on failover gateway
4401088Failover Price UndefPricing not defined by admin for respective country and network on failover gateway
4411089Failover FailedSystem Error: Unhandled exception during failover routing
4421090Account Validity ExpiredUser Account Validity expired 
4431091Encoding error (Can be regenerated by sending data coding values except 0 & 8)System Error: Encoding error due to invalid data coding value
4441092OA/DA ErrorSystem Error: OA/DA Error due to invalid value
4451093Queue Message ExpiredSystem Error: Queue Message Expired due to prolong gateway outage.
4461094Invalid HTTP gateway configSystem Error: Invalid HTTP gateway config or response code
4171047User account inactiveUser account inactive
0x4001024User Account LockedUser Account Locked
0x4011025Insufficient balanceInsufficient balance in user account
0x4021026Template MismatchTemplate Mismatch detected
0x4051029Invalid sender idInvalid Sender id detected
0x4071031Global Blacklist NumberGlobal Blacklist Number
0x40C1036Queue server errorSystem Error: Message Queue internal server error
0x40D1037Cache server errorSystem Error: Cache DB error
0x40E1038Invalid connection stateNetwork Error: gateway not reachable
0x40F1039SMPP timeoutNetwork Error: gateway timeout
0x4101040Unknown SMPP errorSystem Error
0x4041028Invalid IPInvalid IP for SMPP account
0x4141044Spam detectedMessage failed due to spam keyword detected.
0x4481096Message length exceededSMS Message length exceeded
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