1. Upon placing any purchase order you will be sent an email. This email shall contain an ‘Account Opening Form’, ‘Authorization Letter’ and (only for the Masking SMS Service) ‘Promotional SMS Approval Form’. You are requested to download these files, fill them up with the due details, print them on your Company’s Letterhead pad and send us the scanned copy along with both sides of your National ID (NID) Card or Trade License. Your account will be activated within the next 5-7 working days of submitting all the above.
2. You can enjoy lifelong validity on all the regular Masked and Non-Masked packages.
3. All the Promotional/Marketing SMS are to be composed in Bangla with the prior approval from BTRC as per the policy of BTRC. Please note that failure to comply these directives shall be the client’s sole responsibility, for which said client’s services may be suspended without any prior notice.
4. Package prices displayed on this website include VAT and TAX.
5. Transitional/OTP SMS can be composed in English.
6. All promotional messages must be approved by BTRC before sending it to the customers’ mobile phone. In case if you want our assisting writing the SMS body, we will provide a set of templates for you.
7. Customers are requested to run their Promotional campaigns within 6:00 AM to 11:59 PM as per the policy of BTRC.
8. Any illegal/malicious/anti-national message can and will lead to cancellation of your account.
9. Once purchased, all charges are non-refundable.
10. By placing the order you are agreeing to our Terms & Conditions and Privacy Policy.